Shipping & Returns
All items are sent in a tracked 500g Satchel, please allow up to 4 business days from the day of purchase (unless it is a preorder item, please allow longer) for your item/s to be sent. However, we will endeavour to get your item/s posted to you sooner.
We do not accept refunds or exchanges for change of mind. However, if upon receiving your item/s, they are damaged we will endeavour to resolve this as quickly as possible. Please email us within 24 hours of receiving your item/s and provide photographic evidence of the damaged goods.
The damaged item/s must be unused, unopened and still in the original packaging to be eligible for a refund.
Please allow 7-10 business days for delivery after receiving an email to say your item/s were shipped.
If you have any questions regarding your order please do not hesitate to contact us.
Love Indie Rose X